Here at Creekside Angling Company, your 100% satisfaction is our primary goal. Your returns of new, unused merchandise are welcome when accompanied by the original packaging and/or tags and packing list. If the item(s) you purchased were shipped incorrectly, or are defective, we will refund your freight charges as well. If you do not have your packing list, please include a note with your full billing address, and the date of your purchase. If possible, a reason for the return will assist us in enhancing yours and other patrons future visits to our site. Please Contact Us if you wish to make a return.